Allurez Reviews
Allurez Customer Reviews (11)
- Most recent
- Oldest
Great experience!
Play jeweler and such a timeless piece came out beautifully. Very glad I bought from Allurez.
Allurez Customer’s Q&A
Allurez FAQs
About allurez.com Prices and Cost?
Allurez is an online jewelry retailer that has revolutionized jewelry purchasing by cutting out the middleman. The brand prides itself on offering show-stopping jewelry at the most affordable prices possible. Allurez Jewelry uses 100% conflict-free diamonds, which have been mined and shipped according to strict import policies. The cost of a diamond ring can range dramatically from the low hundreds to hundreds of thousands of dollars. The average amount spent on a diamond engagement ring in the United States is about $5,500. The price of a specific ring will vary between $1,034 and $1,295 depending on your choice of metal and stones. Either way, you’re saving anywhere from 36% to 50% on the standard price. Please note that these prices are subject to change and may vary based on the specific product and customization options chosen. For the most accurate and up-to-date pricing, please visit the Allurez website directly.
What is the return policy of Allurez?
Allurez has a 30-day return policy. If you are not satisfied with your purchase for any reason, you may return the unused item in its original condition within this period. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way. Products that have been worn, damaged, or altered are not refundable and will be returned to the customer at their expense. Free gifts that were included in the purchase must also be returned. If the free gift has already been shipped to a purchaser who wishes to make a return, then the purchaser must either ship the free gift back to Allurez, or the retail value of the free gift will be deducted from the return credit. Diamonds and other items that included a Diamond Certificate must be returned with the original Certificate. If the certificate is not included, $300 per certificate will be deducted from the amount being refunded. Engraved items, custom made orders, contoured wedding bands, clearance items, loose Diamonds over 4 carat, appraisals, gift cards, and the deposit made on layaway orders are not refundable. Although Allurez offers free shipping, they do not refund their shipping cost. Packages must be received at their office within 30 days of the original shipment. To return an item, you need to get a Return Authorization Number (RMA) by emailing them at service@allurez.com or calling them at 1-800-554-3509. Returns will not be accepted without this number.
How can I contact customer service at Allurez?
You can contact the customer service at Allurez through the following means:
- Phone: You can call them at 1-800-554-3509. If you're outside the USA, you can reach them at 646-627-7353.
- Email: You can email them at service@Allurez.com.
- Text: You can also text them at 646-846-7900.
Please note that their operating hours are from 09:00 to 21:00 from Monday to Thursday, and from 09:00 to 18:00 on Friday. They are located in New York, NY, 10036. Please remember to include your name, email, and the subject of your inquiry when you contact them..
About allurez.com Popular Products and Services?
Allurez.com is known for its fine jewelry. Their Best Sellers collection features popular pieces that customers frequently purchase. These items are in high demand all year round and make perfect gifts. The collection includes the most popular diamond jewelry, gemstone jewelry, pearl jewelry, and watches. Customers can find the perfect ring, earrings, or any type of jewelry. Allurez also offers customized items. If a customer can dream it, they can likely find it at Allurez. In addition to their Best Sellers, Allurez has a wide selection of custom engagement rings, wedding bands for men and women, and elegant gemstone jewelry. They also offer free shipping, easy returns, and have received positive 5-star reviews from customers.
About allurez.com Payment Method?
Allurez.com accepts various payment methods. They accept Visa, Master Card, Discover, American Express, PayPal, Amazon Checkout, Affirm, wire transfers, checks, Apple Pay, Klarna, and money orders. For international customers, they prefer wire transfers and offer a 1.5% discount to customers who pay with a wire transfer. They also offer three financing options. You can pay with layaway through flexible payment installments. You can pay a minimum of 20% down to start and then have 365 days to pay the full amount. Please note that layaway orders are not crafted until the final payment is made. You can also pay with financing through Affirm or PayPal Credit or Klarna. You must be approved in order for them to proceed.
allurez.com Return Policy?
Allurez.com offers free UPS, USPS, or Fedex, insured shipping on every order within the US, and orders over $2,000 internationally. For orders under $2,000, a shipping fee of $99 is charged. All international customers are required to pay any applicable custom fees, duties, or taxes that their country requires upon entry of the goods. Most items will be shipped within 1-3 business days. Custom made orders, and items that need to be resized, will take about 5-14 days to ship.
As for the return policy, if for any reason you are not satisfied with your purchase, you may return the unused item in its original condition within 30 days. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way. Products that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense. Free gifts that were included in the purchase must also be returned. If the free gift has already been shipped to a purchaser who wishes to make a return, then the purchaser must either ship the free gift back to Allurez, or the retail value of the free gift will be deducted from the return credit. Diamonds and other items that included a Diamond Certificate must be returned with the original Certificate. If the certificate is not included we must deduct $300 per certificate, from the amount being refunded. Engraved items are non-refundable. Design your own engagement rings, pendants, and earrings can be exchanged for the same or higher value items. However, they cannot be exchanged for loose diamonds. Custom made orders are not refundable, and non-cancellable. Contoured wedding bands are not returnable. If you are unsure if a contoured wedding band will match your ring please ask us for assistance or for a refundable sample ring to be shipped to you. Clearance items are not refundable. Loose Diamonds over 4 carat can be exchanged for equal or higher value, but are not returnable. Appraisals are non refundable. Packages must be received at our office within 30 days of the original shipment. Gift Cards are not returnable. The deposit made on layaway orders is not refundable. Although we do offer free shipping, we do incur the cost of shipping for every order. Therefore, we do not refund our shipping cost.