(4.4 / 5)2254+ Ratings

Allurez Reviews

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Overall Rating

4.4
11 Reviews
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About Allurez

Allurez is a well-known and reputable jeweler that sells certified diamonds, customized engagement rings, and many other precious accessories. They have attracted a lot of customers and plenty of popularity due to their wide range of wedding ring designs, flexible financing options, and affordable prices. Allurez is a jewelry vendor that was launched in 2010 with the goal of making the entire experience of shopping for an engagement ring or any other type of precious accessory special once more. Allurez markets some of the best jewelry on the market that features unique designs and amazing craftsmanship. All the diamonds sold by Allurez are conflict-free precious stones. Moreover, the company supports 100% ethically-sourced jewelry business trades. Every product you will find here is authentic and every diamond is certified by reputable laboratories. There are several different categories of products that clients can choose from. For instance, this jewelry store offers a pretty large selection of engagement rings with pre-set designs. You can purchase those on the spot without being able to modify their setting or appearance. This is quite convenient if you aren’t a picky buyer but, on the other hand, it doesn’t allow you to customize the product.

Allurez Pros & Cons

Pros of Allurez.com:

  • Quality of Products: Many customers praise the quality of the products, particularly the craftsmanship and the selection of diamonds and other stones.
  • Customer Service: Several reviews highlight the excellent customer service, with many customers noting that the staff is professional, knowledgeable, and patient.
  • Variety of Options: Allurez offers a wide variety of jewelry options, including custom designs, which is a significant advantage for customers looking for specific pieces.
  • Competitive Prices: The prices are generally competitive, making it an attractive option for those seeking quality jewelry at reasonable costs.

Cons of Allurez.com:

  • Communication Issues: Some customers have reported difficulties in getting responses from customer service, which can lead to delays in the purchasing process.
  • Shipping Delays: There have been instances where shipping has taken longer than expected, although some customers have noted that once shipped, the delivery was quick.
  • Return Policy Issues: There have been complaints about the return policy, with some customers experiencing difficulties in getting return authorization codes or receiving refunds.
  • Quality Control Issues: Some customers have reported receiving damaged or poorly crafted items, although these instances are not widespread.

Overall Experience: While Allurez.com has many positive aspects, including high-quality products and excellent customer service, it also faces challenges related to communication and shipping delays. The company's return policy and quality control processes have been criticized by some customers.

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Allurez Customer Reviews (11)

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yassisoroori
yassisoroori
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Great experience!

Play jeweler and such a timeless piece came out beautifully. Very glad I bought from Allurez.

Apr 2, 2023
Stella Grímsdóttir
Stella Grímsdóttir
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Feb 12, 2023
Felicia Larsen
Felicia Larsen
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Feb 10, 2023
Rosalina Mullen
Rosalina Mullen
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Feb 9, 2023
Danielle Gregory
Danielle Gregory
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Feb 9, 2023
Frankie Boertien
Frankie Boertien
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Feb 9, 2023
Robert Crowder
Robert Crowder
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Feb 9, 2023
Sandra Beich
Sandra Beich
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Feb 8, 2023
Elizabeth Atherton
Elizabeth Atherton
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Feb 7, 2023
Rayan Smids
Rayan Smids
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Feb 6, 2023

Allurez Customer’s Q&A

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Allurez Features and Benefits

Allurez.com is an online jewelry retailer that offers a variety of features and benefits:

  • Conflict-Free Diamonds: All jewelry uses 100% conflict-free diamonds.
  • Insured Shipping: Offers insured shipping on all US orders.
  • 0% Financing: Provides 0% financing to customers.
  • 1-Year Warranty: Includes a 1-year warranty, with a longer warranty available for an extra charge.
  • Installment Payment Option: Installment payment option available via Affirm.
  • Award-Winning Customer Service: Known for its award-winning customer service.
  • High Quality, Fair Pricing: Offers high-quality jewelry at fair pricing.
  • Customization: Allows customers to customize their jewelry, including engagement rings and wedding bands.
  • Wide Variety: Sells loose diamonds, lab-grown diamonds, colored diamonds, gemstones, engagement ring settings, and other fine and demi-fine jewelry.

These features make Allurez.com a popular choice for customers looking for high-quality, ethically sourced, and affordable jewelry.

About allurez.com Prices and Cost?

Allurez is an online jewelry retailer that has revolutionized jewelry purchasing by cutting out the middleman. The brand prides itself on offering show-stopping jewelry at the most affordable prices possible. Allurez Jewelry uses 100% conflict-free diamonds, which have been mined and shipped according to strict import policies. The cost of a diamond ring can range dramatically from the low hundreds to hundreds of thousands of dollars. The average amount spent on a diamond engagement ring in the United States is about $5,500. The price of a specific ring will vary between $1,034 and $1,295 depending on your choice of metal and stones. Either way, you’re saving anywhere from 36% to 50% on the standard price. Please note that these prices are subject to change and may vary based on the specific product and customization options chosen. For the most accurate and up-to-date pricing, please visit the Allurez website directly.

About allurez.com Payment Method?

Allurez.com accepts various payment methods. They accept Visa, Master Card, Discover, American Express, PayPal, Amazon Checkout, Affirm, wire transfers, checks, Apple Pay, Klarna, and money orders. For international customers, they prefer wire transfers and offer a 1.5% discount to customers who pay with a wire transfer. They also offer three financing options. You can pay with layaway through flexible payment installments. You can pay a minimum of 20% down to start and then have 365 days to pay the full amount. Please note that layaway orders are not crafted until the final payment is made. You can also pay with financing through Affirm or PayPal Credit or Klarna. You must be approved in order for them to proceed.

Allurez FAQs

FAQ

Allurez Alternatives

Here are some alternatives to Allurez:

  1. Blue Nile: Known for high-quality diamonds and engagement rings, extensive selection, and excellent customer service.
  2. James Allen: Offers a wide variety of diamond and gemstone jewelry, with a focus on engagement and wedding rings.
  3. Whiteflash: Specializes in ideal cut diamonds and designer engagement rings.
  4. Tiffany & Co.: Renowned for their luxury jewelry, particularly their diamond engagement rings.
  5. Zales: Offers a wide range of options for jewelry, including diamonds, gemstones, and precious metals.
  6. Kay Jewelers: Known for a wide variety of jewelry options, from affordable fashion pieces to high-end diamonds.
  7. Jared: Offers an extensive selection of diamonds and gemstones, as well as a design-your-own jewelry feature.
  8. Helzberg Diamonds: Known for high-quality diamonds and fine jewelry, with a focus on customer service.
  9. Costco: While not a traditional jeweler, Costco offers a variety of high-quality jewelry at competitive prices.
  10. Amazon: Offers a vast selection of jewelry from a variety of sellers, including both budget-friendly and luxury options.

Remember, when shopping for jewelry online, it's important to research each company's policies on shipping, returns, and warranties. Happy shopping!

FAQ

How To Open A Allurez Account?

To open an account on Allurez.com, follow these steps:

  1. Visit the Allurez website.
  2. Look for the "Create an Account" option.
  3. Click on it and you will be redirected to the account creation page.
  4. Fill in the required details such as your name, email address, and create a password.
  5. Click on the "Submit" button to create your account.

Once the account is created, you can save products for a long period and keep your wishlist for more than one week. Enjoy shopping at Allurez!

FAQ

Does Allurez offer free shipping?

Yes, Allurez offers free shipping within the United States on all orders.
FAQ

Does Allurez ship internationally?

Yes, Allurez ships their products wordwide, with details can be found on allurez.com/ShippingPolicy.html
FAQ

What is Allurez's return policy?

Allurez offers a 30-day return policy on most of its products.
FAQ

What payment methods does Allurez accept?

Allurez accepts major credit cards such as Visa, Mastercard, American Express, and Discover. They also accept PayPal, Amazon Pay, and financing through Affirm.
FAQ

How can I contact Allurez customer support?

Allurez customer support can be reached via email at service@allurez.com or by phone at 1-800-554-3509. They also offer a live chat feature on their website for immediate assistance.
FAQ

What is the return policy of Allurez?

Allurez has a 30-day return policy. If you are not satisfied with your purchase for any reason, you may return the unused item in its original condition within this period. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way. Products that have been worn, damaged, or altered are not refundable and will be returned to the customer at their expense. Free gifts that were included in the purchase must also be returned. If the free gift has already been shipped to a purchaser who wishes to make a return, then the purchaser must either ship the free gift back to Allurez, or the retail value of the free gift will be deducted from the return credit. Diamonds and other items that included a Diamond Certificate must be returned with the original Certificate. If the certificate is not included, $300 per certificate will be deducted from the amount being refunded. Engraved items, custom made orders, contoured wedding bands, clearance items, loose Diamonds over 4 carat, appraisals, gift cards, and the deposit made on layaway orders are not refundable. Although Allurez offers free shipping, they do not refund their shipping cost. Packages must be received at their office within 30 days of the original shipment. To return an item, you need to get a Return Authorization Number (RMA) by emailing them at service@allurez.com or calling them at 1-800-554-3509. Returns will not be accepted without this number.

FAQ

How can I contact customer service at Allurez?

You can contact the customer service at Allurez through the following means:

  • Phone: You can call them at 1-800-554-3509. If you're outside the USA, you can reach them at 646-627-7353.
  • Email: You can email them at service@Allurez.com.
  • Text: You can also text them at 646-846-7900.

Please note that their operating hours are from 09:00 to 21:00 from Monday to Thursday, and from 09:00 to 18:00 on Friday. They are located in New York, NY, 10036. Please remember to include your name, email, and the subject of your inquiry when you contact them..

FAQ

About allurez.com Popular Products and Services?

Allurez.com is known for its fine jewelry. Their Best Sellers collection features popular pieces that customers frequently purchase. These items are in high demand all year round and make perfect gifts. The collection includes the most popular diamond jewelry, gemstone jewelry, pearl jewelry, and watches. Customers can find the perfect ring, earrings, or any type of jewelry. Allurez also offers customized items. If a customer can dream it, they can likely find it at Allurez. In addition to their Best Sellers, Allurez has a wide selection of custom engagement rings, wedding bands for men and women, and elegant gemstone jewelry. They also offer free shipping, easy returns, and have received positive 5-star reviews from customers.

FAQ

allurez.com Return Policy?

Allurez.com offers free UPS, USPS, or Fedex, insured shipping on every order within the US, and orders over $2,000 internationally. For orders under $2,000, a shipping fee of $99 is charged. All international customers are required to pay any applicable custom fees, duties, or taxes that their country requires upon entry of the goods. Most items will be shipped within 1-3 business days. Custom made orders, and items that need to be resized, will take about 5-14 days to ship.

As for the return policy, if for any reason you are not satisfied with your purchase, you may return the unused item in its original condition within 30 days. All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way. Products that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense. Free gifts that were included in the purchase must also be returned. If the free gift has already been shipped to a purchaser who wishes to make a return, then the purchaser must either ship the free gift back to Allurez, or the retail value of the free gift will be deducted from the return credit. Diamonds and other items that included a Diamond Certificate must be returned with the original Certificate. If the certificate is not included we must deduct $300 per certificate, from the amount being refunded. Engraved items are non-refundable. Design your own engagement rings, pendants, and earrings can be exchanged for the same or higher value items. However, they cannot be exchanged for loose diamonds. Custom made orders are not refundable, and non-cancellable. Contoured wedding bands are not returnable. If you are unsure if a contoured wedding band will match your ring please ask us for assistance or for a refundable sample ring to be shipped to you. Clearance items are not refundable. Loose Diamonds over 4 carat can be exchanged for equal or higher value, but are not returnable. Appraisals are non refundable. Packages must be received at our office within 30 days of the original shipment. Gift Cards are not returnable. The deposit made on layaway orders is not refundable. Although we do offer free shipping, we do incur the cost of shipping for every order. Therefore, we do not refund our shipping cost.

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